yesbe Privacy Policy – Your Data, Your Rights

01 Introduction

yesbe ("we", "us", "our") is committed to protecting the privacy of every player who uses the yesbe platform at yesbe.vip. This Privacy Policy describes how yesbe collects, uses, stores, and shares personal data when you register for an account, make a deposit, play games, or interact with any part of the yesbe platform.

This policy applies to all players using yesbe, including players based in Bangladesh. By creating a yesbe account or using the platform in any way, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here.

If you have any questions about how yesbe handles your personal data, you can contact the support team at any time via email at [email protected] or through the live chat feature on the platform.

02 Data We Collect

yesbe collects personal data from you in several ways — directly when you register or interact with the platform, automatically when you use the platform, and occasionally from third parties such as payment processors and identity verification services.

The following table summarises the main categories of personal data yesbe collects and why:

yesbe does not collect any sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law or responsible gaming obligations.

03 How We Use Your Data

yesbe uses the personal data it collects only for legitimate purposes directly related to operating the platform and serving players. Here is a clear breakdown of how your data is used:

• To create and manage your yesbe account, including verifying your identity and age
• To process deposits and withdrawals via bKash, Nagad, and Rocket
• To detect and prevent fraud, money laundering, and other illegal activity
• To provide customer support and respond to your queries and complaints
• To send you important account notifications, security alerts, and transaction confirmations
• To send you promotional offers and bonus information — only if you have opted in to marketing communications
• To monitor your gaming activity for responsible gaming purposes and to apply any limits or restrictions you have requested
• To improve the yesbe platform, fix technical issues, and develop new features
• To comply with legal and regulatory obligations applicable to yesbe

04 Legal Basis for Processing

yesbe processes your personal data on the following legal bases, depending on the specific purpose of the processing:

• Contract performance: Processing your data is necessary to operate your yesbe account and provide the services you have signed up for, including processing payments and allowing you to play games.
• Legal obligation: yesbe is required by law to collect and retain certain data for anti-money laundering (AML) compliance, age verification, and fraud prevention purposes.
• Legitimate interests: yesbe processes some data based on its legitimate business interests, such as improving the platform, detecting fraud, and ensuring platform security — provided these interests are not overridden by your rights.
• Consent: Where yesbe relies on your consent to process data — for example, to send you marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

05 Data Sharing

yesbe does not sell, rent, or trade your personal data to any third party. However, yesbe may share your data with carefully selected third parties where it is necessary to operate the platform or comply with legal obligations. These third parties include:

• Payment processors: bKash, Nagad, and Rocket receive the financial data necessary to process your deposits and withdrawals. These providers have their own privacy policies and security standards.
• Identity verification providers: yesbe uses third-party KYC (Know Your Customer) services to verify player identity and age. These providers process only the data necessary for verification.
• Game providers: Third-party game studios whose games are available on yesbe may receive anonymised gameplay data for technical and performance purposes.
• Legal and regulatory authorities: yesbe may be required to share player data with law enforcement agencies, regulators, or courts where required by applicable law.
• Fraud prevention services: yesbe uses third-party fraud detection tools that may process technical and financial data to identify and prevent fraudulent activity.

06 Cookies & Tracking Technologies

yesbe uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how players use the site. Cookies are small text files stored on your device when you visit yesbe.vip.

The types of cookies yesbe uses include:

• Essential cookies: These are required for the platform to function. They enable you to log in, navigate the site, and use core features. These cookies cannot be disabled.
• Performance cookies: These collect anonymised data about how players use yesbe — such as which pages are visited most often — to help improve the platform. No personally identifiable information is collected by these cookies.
• Functional cookies: These remember your preferences, such as your language settings and display options, to provide a more personalised experience on yesbe.
• Marketing cookies: These are used to deliver relevant promotional content to you. They are only set if you have consented to marketing communications from yesbe.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the yesbe platform. For more details on the specific cookies used by yesbe, please contact the support team.

07 Data Retention

yesbe retains your personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

• Account data is retained for the duration of your account and for a minimum of 5 years after account closure, as required by anti-money laundering regulations
• Transaction records are retained for a minimum of 5 years from the date of the transaction
• Customer support communications are retained for 2 years from the date of the last interaction
• Marketing preferences and communication history are retained until you withdraw your consent or request deletion
• Technical and usage data collected for platform improvement purposes is typically retained for 12 months in identifiable form, after which it may be anonymised and retained indefinitely for statistical purposes

When personal data is no longer required, yesbe securely deletes or anonymises it in accordance with its internal data retention procedures.

08 Your Rights

As a yesbe player, you have the following rights in relation to your personal data. yesbe is committed to honouring these rights promptly and without unnecessary delay:

• Right of access: You have the right to request a copy of the personal data yesbe holds about you. yesbe will provide this within 30 days of receiving your request.
• Right to rectification: If any of the personal data yesbe holds about you is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to erasure: You have the right to request that yesbe delete your personal data in certain circumstances — for example, if the data is no longer necessary for the purpose it was collected, or if you withdraw your consent. Note that yesbe may be required to retain certain data by law even after a deletion request.
• Right to restrict processing: You have the right to request that yesbe restricts the processing of your personal data in certain circumstances, such as while a dispute about the accuracy of your data is being resolved.
• Right to data portability: You have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format, and to request that it be transferred to another service provider where technically feasible.
• Right to object: You have the right to object to the processing of your personal data where yesbe relies on legitimate interests as the legal basis for processing. You also have the right to object to direct marketing at any time.
• Right to withdraw consent: Where yesbe processes your data based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please contact the yesbe support team at [email protected]. yesbe will respond to all data rights requests within 30 days. In complex cases, this period may be extended by a further 30 days, and you will be notified if this is the case.

09 Data Security

yesbe takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the yesbe platform
• Encryption of sensitive data at rest, including financial data and identity documents
• Strict access controls ensuring that only authorised personnel can access personal data, and only to the extent necessary for their role
• Regular security audits and penetration testing of the yesbe platform
• Two-factor authentication options for player accounts to prevent unauthorised access
• Continuous monitoring of the platform for suspicious activity and potential security threats

While yesbe takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, yesbe will notify you and the relevant authorities as required by applicable law.

You also play an important role in keeping your data secure. Please use a strong, unique password for your yesbe account, enable two-factor authentication if available, and never share your login credentials with anyone.

10 Children's Privacy

The yesbe platform is strictly for adults aged 18 and over. yesbe does not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use the yesbe platform or provide any personal data to yesbe.

If yesbe discovers that it has inadvertently collected personal data from a person under the age of 18, that data will be deleted immediately and the associated account will be closed. If you believe that yesbe may have collected data from a minor, please contact the support team immediately at [email protected].

Parents and guardians are encouraged to monitor their children's online activity and to use parental control tools to prevent minors from accessing gambling platforms. For more information on responsible gaming and protecting minors, please visit the Responsible Gaming page.

11 Changes to This Privacy Policy

yesbe may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or industry best practices. When significant changes are made, yesbe will notify players via email or an on-platform notification at least 7 days before the changes take effect.

The most current version of this Privacy Policy is always available at yesbe.vip/privacy-policy. The "Last Updated" date at the top of this page indicates when the policy was most recently revised. We recommend checking this page periodically to stay informed of any updates.

Your continued use of the yesbe platform after the effective date of any changes to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with the updated policy, you must stop using yesbe and may request account closure by contacting the support team.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way yesbe handles your personal data, please get in touch with the yesbe support team. We are available 24 hours a day, 7 days a week, and will do our best to respond to all privacy-related enquiries promptly.