yesbe Frequently Asked Questions

Creating a yesbe account takes under two minutes. Go to /register, fill in your mobile number, set a password, and confirm your details. Once submitted, your account is active immediately and your welcome bonus is credited on your first deposit. You do not need to upload any documents just to register — verification is only required when you make your first withdrawal.

You must be at least 18 years old to register and play at yesbe. This is a strict requirement and applies to all players regardless of location. If our team finds that an account belongs to someone under 18, the account will be closed immediately and any funds returned. Please play responsibly and only if you meet the age requirement.

Go to the login page and click "Forgot Password". Enter the mobile number linked to your account and you will receive a reset code via SMS. Enter the code, set a new password, and you are back in. If you do not receive the SMS within two minutes, check that the number you entered is correct and try again. Still stuck? Contact our support team via live chat.

No. yesbe allows only one account per person. Creating multiple accounts — even with different phone numbers — is against our Terms and Conditions and will result in all accounts being suspended and any bonus winnings being voided. If you have accidentally created a duplicate account, contact support immediately to have it resolved without penalty.

Account verification is required before your first withdrawal. You will be asked to submit a copy of a valid government-issued ID (National ID card or passport) and confirm that your registered mobile number matches your bKash or Nagad account. The verification process usually takes less than 24 hours. Once verified, all future withdrawals are processed without additional checks.

Log in to your yesbe account, go to the Deposit section, and choose bKash or Nagad as your payment method. Enter the amount you want to deposit, confirm the transaction on your mobile wallet app, and the funds will appear in your yesbe balance within seconds. Deposits are instant and there are no fees charged by yesbe.

The minimum deposit at yesbe is ৳200. There is no maximum deposit limit for standard accounts. If you want to deposit a larger amount and are experiencing any limits, contact our support team and they can assist with increasing your deposit ceiling based on your account history.

Most yesbe withdrawals to bKash or Nagad are processed within 15 minutes. During peak hours or if your account requires additional verification, it may take up to 24 hours. Once the withdrawal is approved on our end, the funds arrive in your mobile wallet almost instantly. The minimum withdrawal amount is ৳500.

Withdrawals can be delayed for a few reasons:

• Your account has not been fully verified yet.
• You have an active bonus with remaining wagering requirements.
• The withdrawal amount exceeds your daily limit.
• Our security team has flagged the transaction for a routine check.

If your withdrawal has been pending for more than 24 hours, please contact our support team with your transaction ID and they will resolve it promptly.

yesbe does not charge any fees on deposits or withdrawals. The amount you deposit is the amount credited to your account, and the amount you request to withdraw is the amount sent to your bKash or Nagad wallet. Note that your mobile wallet provider (bKash or Nagad) may apply their own standard transaction fees, which are outside yesbe's control.

New yesbe players receive a 100% deposit match bonus on their first deposit, up to ৳10,000. So if you deposit ৳5,000, yesbe adds another ৳5,000 to your balance — giving you ৳10,000 to play with. The bonus is credited automatically within seconds of your first deposit being confirmed. No bonus code is required.

Wagering requirements mean you need to bet a certain total amount before bonus winnings can be withdrawn. For example, if the wagering requirement is 20x and your bonus is ৳1,000, you need to place ৳20,000 in total bets before you can cash out. All yesbe games contribute to wagering, though table games like 3-Hand Casino Hold'em may contribute at a lower rate. Check the specific promotion page for exact contribution rates.

No. Bonus funds and any winnings generated from bonus funds cannot be withdrawn until the wagering requirements are fully met. However, you can choose to forfeit your active bonus at any time from your account settings — this will remove the bonus balance and any associated wagering requirements, allowing you to withdraw your real-money balance immediately.

Yes. yesbe runs regular reload bonuses, cashback offers, free spin promotions, and game-specific tournaments. Promotions are updated weekly and are available to all verified players. Check the Promotions section in your account dashboard or follow yesbe's official channels to stay updated on the latest offers. Some promotions are targeted — meaning they are sent directly to eligible players via SMS or in-app notification.

Yes. Every game at yesbe uses a certified Random Number Generator (RNG) that has been independently tested and audited. This means every spin, card deal, and fishing shot is completely random and cannot be manipulated — by the player or by yesbe. The RTP (Return to Player) percentages published on each game page are accurate and verified by the game providers.

RTP stands for Return to Player. It is the percentage of all wagered money that a game pays back to players over millions of rounds. For example, a game with 96.7% RTP returns ৳96.70 for every ৳100 wagered on average. A higher RTP means better long-term value for the player. At yesbe, RTPs range from 96.2% (Wheel) to 97.8% (3-Hand Casino Hold'em). RTP is a long-term average — your individual session results will vary.

Based on RTP, 3-Hand Casino Hold'em offers the best odds at yesbe with an RTP of 97.8%. Jackpot Fishing comes second at 97.1%. If you prefer slots, Fortune Tiger (96.8%) and Money Coming (96.9%) are solid choices. Keep in mind that volatility also matters — high-volatility games like Dragon Hatch can produce massive wins but less frequently.

Some yesbe games offer a demo or practice mode that lets you try the game without risking real money. This is a great way to learn the rules, understand the bonus features, and get comfortable with the controls before you start playing for real. Check the individual game page to see if a demo mode is available. Note that demo play does not count towards wagering requirements or bonus progress.

Visit the yesbe App page on your mobile browser and follow the download instructions for your device. The Android APK can be downloaded directly — you may need to allow installation from unknown sources in your phone settings. iOS users can access yesbe through the mobile browser, which offers the same full experience as the app. The yesbe app is free to download and takes less than a minute to install.

Yes. The official yesbe APK is only available from the yesbe App page at yesbe.vip. Always download from the official site to ensure you are getting the genuine, malware-free version. Never install a yesbe app from a third-party website or link sent via SMS from an unknown number — these are likely fake apps designed to steal your login details.

Try these steps in order:

• Check your internet connection — switch between mobile data and Wi-Fi.
• Close the app completely and reopen it.
• Clear the app cache in your phone settings.
• Uninstall and reinstall the latest version from the App page.
• If the issue persists, try accessing yesbe through your mobile browser at yesbe.vip.

If none of these work, contact our 24/7 support team via live chat.

Log in to your yesbe account, go to Account Settings, and find the Responsible Gaming section. From there you can set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour cooling-off period — decreasing a limit takes effect right away. We strongly encourage all players to use these tools to keep their gaming enjoyable and within budget.

Yes. yesbe offers both temporary cool-off periods (24 hours, 7 days, 30 days) and permanent self-exclusion. During a self-exclusion period, you will not be able to log in, deposit, or receive any promotional communications from yesbe. To activate self-exclusion, go to the Responsible Gaming section in your account settings or contact our support team directly. We take these requests seriously and process them immediately. Visit our Responsible Gaming page for more information and external support resources.

If you feel that gambling is negatively affecting your life, please reach out for help immediately. yesbe's support team can help you activate self-exclusion and connect you with resources. Our Responsible Gaming page has detailed guidance on recognising problem gambling and steps you can take. Remember — it is always okay to stop playing and ask for help. Your wellbeing is more important than any game.